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IMEI Code You can get the 15-digit IMEI (serial number) of your device by entering the key sequence *#06# into your mobile phone. You can also find it on the ID labels (barcode) of the original packaging and on the inner casing of your device, directly underneath the battery.

Post Code For your safety, please enter the post code which you have provided as delivery address in your repair order.

Your mobile phone has a defect? No problem!
We help you quickly and easily!

Mit unserem kostenfreien Check prüfen Sie ganz einfach von zu Hause aus, ob Ihr Gerät einen reparaturbedürftigen Defekt hat. Wählen Sie in wenigen Schritten den Fehler Ihres Gerätes aus, schon erhalten Sie einfache Lösungshinweise, die Ihnen schnell helfen den Fehler selbst zu beseitigen oder Sie können Ihr Gerät direkt zur Reparatur bei w-support.com anmelden und einsenden.Unser System gibt Ihnen nach der Geräte- und Fehlerangabe kurze Lösungshinweise, die Sie ganz einfach von zu Hause aus durchführen können. Beheben Sie den Defekt Ihres Gerätes selbst und sparen Sie wertvolle Zeit, es lohnt sich für Sie!Konnte unser System keine Lösungshinweise für Ihre Fehlerangabe finden, können Sie in wenigen Schritten einen Reparaturauftrag anlegen und Ihr Gerät anschließend an uns einsenden. Befindet sich dieses innerhalb der Herstellergarantie erfolgt die Reparatur für Sie kostenfrei.
 
 

We repair:

Nokia Logo
Sony Ericsson Logo
LG Logo
Motorola Logo
Samsung Logo

Quick and Easy Repair of Mobile Phones

No matter whether a software update, the backup of data, a refurbishment or a repair of the display is required: We guarantee a quick and reliable repair at highest quality standards. The repair times of our repair center count among the shortest on the market.

Customer Service at the Highest Quality

Whether it is real time tracking of your repair, the sending of cost estimates via e-mail or competent help by our Service Hotline: We inform you about your repair comprehensively. Being the service provider with the shortest repair times on the market, your satisfaction is very important to us. This is why we work with a quality management system certified according to DIN EN ISO 9001-2008.

Guarantee Repairs Free of Charge

We repair your mobile phone, smartphone, tablet or your accessories free of charge while they are covered by the manufacturer’s guarantee. We are a service center authorised to carry out repairs for the leading manufacturers Nokia, Samsung, Sony Ericsson, LG Electronics and Motorola. However, even if your mobile phone, smartphone or tablet is not covered by the manufacturer’s guarantee any more, we can repair it at reasonable prices.

The Service Center for Specialised Dealers

You can check the status of the devices you have sent in, manage service orders, initiate pick-ups and answer cost estimates simply and online in our customer center (Kundencenter). Furthermore, our Service Hotline is at your disposal regarding all questions on the topic of after-sales services.